Privacy Policy

Who we are

Rekuvr (“Rekuvr”, “we”, “us”) provides a training guide that keeps a per-muscle record of the workouts you log and shows it back to you. This policy covers the Rekuvr website and app.

Rekuvr is operated from New Zealand. You can contact us about privacy at support@rekuvr.app. A registered legal entity name and address will be added here once Rekuvr is incorporated.

The information we collect

We collect only what we need to provide Rekuvr:

• Account details: your name, email address, and password (stored only in hashed form).
• Training information: the workouts and exercises you log.
• AI Coach conversations: the questions you ask the AI Coach and the replies it gives. We keep these so you can return to a past conversation, and they are deleted when you delete your account.
• Optional wearable and health information: signals from services you choose to connect, such as WHOOP or Apple Health. These are collected only if you connect them, and device connections are not available in Rekuvr yet.
• Usage and device information: basic technical data (for example app version, device type, and logs) used to run and secure the service.
• Payment information: if you subscribe to Premium, payments are handled by our payment provider; we do not store your full card details.

Health information and your authorisation

Training and wearable data can reveal information about your health, which is sensitive. We collect health-related information only with your authorisation — for example, when you choose to connect a wearable.

You can withdraw that authorisation at any time by disconnecting the integration or closing your account. Withdrawing it does not affect anything done beforehand.

How we use your information

We collect and use your information only for purposes connected with providing Rekuvr, in line with the Privacy Act 2020:

• To provide the service — keeping your training record and powering the features you use.
• To process the wearable and health information you choose to connect.
• To keep Rekuvr secure, working, and improving.
• To send you service messages and, where you opt in, marketing (which you can stop at any time).

How your training information is processed

What Rekuvr shows you is worked out from the information you provide, and the same inputs always produce the same result. It reports what you logged, how long ago you logged it, and how it compares with targets you selected; it does not measure or infer the state of your body. Our AI coach only explains those results in plain language and does not invent your data. Rekuvr is not a medical device and does not provide medical advice.

Wearables and third-party integrations

Device connections are not available in Rekuvr yet. If and when you connect WHOOP, Apple Health, or another service, we will access only the data you authorise, and only to provide Rekuvr’s features. You control these connections and can disconnect them at any time. Those services have their own privacy policies.

Who we share information with

We do not sell your personal information. We share it only with service providers who help us run Rekuvr, under arrangements that require them to protect it:

• Hosting and infrastructure providers (for example our website host and our database/authentication provider).
• A payment provider for Premium subscriptions.
• An AI provider (OpenAI) that generates the AI Coach’s natural-language replies. This happens ONLY if you turn on AI Coach and agree, which we ask for in the app before anything is sent and which you can withdraw at any time in Settings → Privacy & data. While it is on, your question and the training data it refers to — your logged workouts, sets, recovery windows and set coverage, and the earlier messages in the same conversation — are sent to OpenAI so it can write a reply. Your name and email address are not sent. This data is not used to train their models. If you do not agree, AI Coach is switched off and nothing else in Rekuvr changes.
• Others where we are legally required to share, or to establish or defend legal rights.

Storage outside New Zealand

Some of our providers may store or process information outside New Zealand. Where they do, we take reasonable steps to ensure your information is protected by comparable safeguards, consistent with the Privacy Act 2020.

How long we keep your information

We keep your information for as long as your account is active, and after that only as long as needed for legal, security, or dispute-resolution purposes. You can ask us to delete your account and its associated information.

Security

We use technical and organisational measures to protect your information, including encryption in transit and access controls. No system is perfectly secure, but we treat health and training information as sensitive and design accordingly.

Your rights

Under the New Zealand Privacy Act 2020 you have the right to:

• ask for access to the personal information we hold about you;
• ask us to correct information that is wrong;
• ask us to delete your account and associated information;
• withdraw your authorisation for health-data integrations at any time; and
• complain to the Office of the Privacy Commissioner (privacy.org.nz) about how we handle your information.

If you are outside New Zealand

If you are in a country whose privacy laws give you additional rights (for example the United Kingdom or the European Union), those rights also apply to the information we hold about you. Contact us at support@rekuvr.app to exercise any of them.

Children

Rekuvr is not intended for anyone under 16, and we do not knowingly collect information from children.

Changes and contact

We may update this policy as Rekuvr develops. We will post the updated version here and, for significant changes, let you know.

Questions about this policy or your information? Contact us at support@rekuvr.app.